FAQs

No, sorry.

Arrival to the resort is after 3pm. For bookings of two or more nights you are welcome to call us on 9755 4016 the evening before you are due to arrive to ask if an early arrival is possible. Although in quieter times we can often help with earlier arrival, during our busier times it is usually not possible.

Early arrivals are not available for-

• One night bookings
• For any specials 

Departure from the resort is by 10am. For bookings of two or more nights you are welcome to call us on 9755 4016 the evening before you are due to leave to enquire as to if it is possible for a later departure. Although in quieter times we can often help with a late departure, during our busier times it is usually not possible. 

Late departures are not available for-

• One night bookings
• For any specials 

Guests can have an occasion visitor for a short period (ie a catch up or a meal), however as the Resort is a very uncluttered and private place repetitive visits by others staying elsewhere or living locally can compromise this. Please refer to the comprehensive description about this Visitors topic on our RESORT INFORMATION page.

We have 4 x 22kW AC chargers located at the Tennis Courts/Laundry area for guest use only. You need to load the Charengo app to use. Load using QR link (see below or displayed at the charger site) or go to your App or Play store to find and load the Chargengo Australia app (look for logo below). 

Charge rate is 40c pew kW + transaction fees. BYO charge cable which needs a standard Type 2 plug to connect to the charger. If you have not yet purchased one we have a charge cable to suit Type 2 car connections that can be loaned from our reception (with bond).

Sorry, Specials cannot be applied retrospectively to pre-existing booking as per our T&C’s, however at the complete discretion of management, we will consider a polite request to see if there is anything we can do for you.
In principle, a cost reduction will not be considered however for bookingsin the same category/type of unit, we may look at some form of booking time extension for example which would be dependent on availability and holding vacancies for expected demand for example.

No sorry. Siesta Park Holiday Resort is a private property and all of the resorts facilities, including the jetty, boat ramp and all play equipment are maintained and insured for the exclusive use of our currently booked in resort guests who have accepted and signed our Liability Waiver.

No sorry. While we do have an in season boat ramp (register with the Dept’ of Transport) that allows beach access for the purpose of launching and retrieving our guests boats no other vehicle access is allowed. This includes that no cars and/or trailers can be left parked on the beach. This is in keeping with the City of Busselton local law regarding the disallowance of vehicles on nearly all beaches in our area.

Sorry, we don’t have caravan and camping sites, we only have our self contained Villas and Chalets.

With regards to storage of caravans, camp trailers or other large equipment that are to be used before/after your stay at Siesta, generally we suggest that you make arrangements to store them at a commercial storage facility in Busselton or Vasse where secure and safe storage is available. If by arrangement we allow such items to be parked at our property this will not be at your unit but will be in some other parking location well out of the way (and possibly across the road from the resort). We take no responsibility for its security in any way.

Generally all unloaded trailers need to be parked in one of the overflow/trailer parking areas – see Park Plan. A genuine storage trailer (containing items that will be used while staying at our resort) can also be parked neatly at your unit plus an unloaded boat trailer can also be parked as long as the boat is loaded again by that evening.  Note that any trailer parked at the unit will take up one of the limited number of parking spaces. This policy which is in the best interests of all guests including keeping the park safer for children in particular as well as keeping the resort relatively uncluttered and tidy while maintaining a sensible level of convenience that exceeds what most other comparable properties can offer.

Since the closure of the native forrest timber industry and our local timber mill in 2022 we can no longer get mill ends that we used to supply thus guests now need to BYO or purchase their own firewood. For those who wish to BYO firewood we suggest that you bring a modest quantity of prechopped kindling and larger pieces in bags or crates to store neatly outside your unit. If you bring larger blocks they will need to be split at our chopping block area and not at the units or bbq areas to avoid the associated noise, mess and potential safety issues.

No sorry. This is to help avoid any unnecessary traffic in the resort and maintain the relatively safe, uncluttered and peaceful environment which delivery trucks would majorly compromise. If you like to shop online we suggest you click and then collect your groceries from Coles at Vasse as it is only 5 minutes drive from our resort. The address is  Lot 101 Napolean Promenade, Vasse, WA, 6280

Siesta Park Holiday Resort takes no responsibility for guests property at any time so if the security and insurance of your property is of concern we offer the following suggestions –

• Make sure your possessions are covered by your house and contents insurance policy in the event that are stolen while away from home and be aware of what level of security you are expected to employ to maintain your insurance cover.
• Ensure that your car/s and boat etc have comprehensive insurance cover that will cover you in the event of theft as well as damage from natural events including hail or a falling tree.
• Note that parking next to the units is limited (up to 2 cars at our 2 and 1 bedroom units and 3 cars at our 3 bedroom units) and any extra cars need to parked at one of the overflow/trailer parking areas away from the units.
• Loaded boat trailers and loaded/used storage trailers can be kept at your unit but they consume one of your limited number of parking spaces.
• Given that all unloaded/unused trailers need to be taken to one of the overflow/trailer parking areas away from the units, if the security of your trailer is of concern please bring your own trailer locking device such as a tow hitch block/lock, a wheel clamp or a length of chain and padlock to secure the drawbar to one of the many trees.
• With regards to storage of caravans, camp trailers or other large equipment that are to be used before/after your stay at Siesta, generally we suggest that you make arrangements to store them at a commercial storage facility in Busselton or Vasse where secure and safe storage is available. If by arrangement we allow such items to be parked at our property this will not be at your unit but will be in some other parking location well out of the way (and possibly across the road from the resort).

We do not service units during a guests stay. The units are serviced following departure and before the next guest occupies the unit.

If the item appears valuable we try to contact the guest as soon as possible to advise (Please note that we are not always aware of the value of items).
If guests think they may have left items behind they are welcome to contact us.
When a guest wants the item/s back the options are for the guest to come and pick up if still in the area OR arrange for a friend or familiy to pick up in the next couple of days OR to have the item posted back (Note- Postage + $20 Fee apply)
As we have a lot of items left behind we have to regularly clear so we do not hold items for any longer than two weeks. If the items are still in good condition they are sent to a charity, otherwise they are binned.

Siesta is connected to Western Power’s mains power grid which is subject planned and unplanned outages. Regional storms and fires are events when unplanned power outages might be more likely to occur. To reduce the inconvenience of power outages we have a large backup generator that we switch to for any planned outages and for unplanned outages we start the generator if an outage looks like it will be prolonged and is during active hours (between approx. 7am to 11pm). Although we have some significant PV rooftop solar this only supplements the mains system and does not replace it. Thus if you have any equipment such as medical equipment, that requires a constant stream of power supply we suggest you bring your own back up UPS (uninterrupted power supply) that can carry you through any outage periods. It follows that we assume no responsibility for any inconvenience or loss resulting from any power outage and the backup power that we provide should only be regarded as a bonus.

Yes we do. We keep names on the Wait List for up to two months, if after two months we have not been able to offer anything we do cancel as people have often by that stage lost interest or found something else. People on the Wait List are welcome to call us every six to eight weeks to let us know if they are still interested, we note that and keep their name on the list for up to another two months.

We do offer a 20% discount for a couple only who are over the age of 60 in Hideaway Villas and Park Chalets 1 bedroom all year- excluding public holidays and school holidays. We also offer the discount on the Beach Chalets 1 bedroom over the winter period again excluding school holidays and public holidays. Please note that the seniors discount only applies to a minimum of 2 people and does not apply to specials.
To make a booking with a seniors discount please call us on 08 9755 4016 between 8.30am and 5pm.

During school leavers time in November our property does not cater for leavers or young groups.

This falls in line with the overall strategy employed by the community within our area to cater and care for leavers who are accommodated at selected properties that are dedicated and secured for this purpose.

During school leavers time in November our property does not cater for leavers or young groups. At other times we can accommodate young groups with relevant bookings conditions and a $200 pp bond.

As a guide, a group whose majority of ages are under 25, are unmarried and not in a family group, are generally regarded as a young group.

Yes we do count babies in the number of people occupying the unit. 

Our most current cancellation policy is posted on our website – the following link will take you straight to it – https://siestapark.com/terms-conditions/

For any future Covid19 lockdowns we would review the severity and likely duration of the restrictions and decide on what relief we could afford to offer those affected and unable to travel to our property for holiday purposes. We would always be seeking to be as helpful as we can afford to be with any special relief that we decide to offer and we cannot guarantee what that would be, thus please take the normal cancellation policy as a worst case scenario which generally mean that a 50% deposit is at stake. When other prospective guests have asked about this our general advice in has been that if the thought of losing their 50% deposit due to a Covid19 lockdown is too big an issue then do not make a booking at present and rather call say a few days before the proposed booking date and check for availability and make a booking then to minimise the chances of being caught up with a deposit paid up etc.

From our perspective we have to be careful that our business is not so badly damaged that it cannot be preserved as the valuable community facility it is, for a future beyond the Covid19 upsets that we are all having to navigate through.  

Guests are asked to supply their own consumable items and toiletries.
To start guests stay we supply two rolls of toilet paper, dishwashing detergent, a sachet of laundry powder and a small bar of soap in the vanity area. If that is used up then the guest will need to replace items themselves

‘Consumable items’ includes tea, coffee, milk, sugar, matches, insect repellant ect.

‘Toileteries’ include shampoo, conditioner, soap ect.

Can we make a Group Booking

Over warmer months we do have desk fans in each bedroom that can be moved around the unit. We are lucky to be in an area which has mild weather all year round. As there are very few days in the year that an air conditioner would be handy we don’t have air conditioners in the units. This in turn makes our park more friendly to our environment and also helps to keep the customers costs down.

When a hot day is expected the following tips might help to keep your unit as cool as possible. While your unit is cool in the morning shut all windows, doors and curtains to keep the heat out. Perhaps spend more time outside in the shade, on the veranda or swimming in the ocean and then when the day is cooling and the sea breeze is in, open windows and let cooler air in.

The villas have gas heaters and the chalets have electric fan heaters. Over the cooler months our villas also have a column heater that can be moved around the unit. 
The villas are the more comfortable units for our cooler months.

We do ask that guests not to bring down extra heaters.

Although we do have extra blankets and generally that is sufficient to keep our guests warm, we do recommend that for people who do feel the cold more bring some extra blankets or doonas.

Yes. All one and two bedroom units have room for two cars or a trailer/boat and a car. The three bedroom units have enough room for 3 cars- or a trailer/boat and two cars.

All units have hot plates and microwave ovens.
The Treetop Villas, Beachcomber Villas and Bay Villas have conventional ovens also.
The Treetop Villa, Loft Villas and Hideaway Villas have their own wood fuelled BBQ. The Beachcomber Villas, Bay Villas and Chalets all share communal wood fuelled BBQ’s (supply your own wood).

The Treetop Villas, Beachcomber Villas and Bay Villas each have a washing machine.

For all other units we have washing machines and a dryer at our communal laundry which is located at the back of the park behind the Hideaway Villas.